1. Introduction
MedSales Network (“we,” “our,” or “us”) provides a platform that connects medical sales professionals (“Candidates”) with companies and employers (“Employers”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, applications, and services (collectively, the “Services”).
By accessing or using the Services, you agree to this Privacy Policy.
2. Information We Collect
Information you provide
- Account information (name, email, password, and role as Candidate or Employer)
- Candidate profile details (experience, role focus, location preferences, compensation goals, resume, and optional video)
- Employer/company details (company name and hiring preferences)
- Communications (messages sent through the platform)
- Billing details (subscription status and transaction metadata; payment processing is handled by third-party providers)
Information collected automatically
- Device and browser information
- IP address and approximate location (derived from IP)
- Usage data (pages viewed, actions taken, and timestamps)
- Cookies and similar technologies
3. How We Use Information
We use information to:
- Provide, operate, and improve the Services
- Personalize matches between Candidates and Employers
- Enable applications, messaging, and other platform features
- Process subscriptions and manage billing
- Maintain security, prevent fraud, and enforce our terms
- Comply with legal requirements
4. Sharing & Disclosure
We do not sell your personal information. We may share information:
- Between Candidates and Employers when you apply, request contact, or otherwise choose to share information through the platform.
- With service providers (hosting, analytics, payments, and customer support) who process information on our behalf.
- For legal reasons to comply with laws, respond to lawful requests, or protect the rights and safety of users and the platform.
5. Privacy Controls
- You can update your profile information in your account settings.
- Candidate contact details may remain private until you apply or choose to share them through the platform.
- You may be able to adjust preferences to change or pause matching.
6. Cookies & Analytics
We use cookies and similar technologies to keep you signed in, understand usage, and improve performance. You can control cookies through your browser settings.
7. Data Retention
We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account as described below.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.
9. Your Rights
Depending on where you live, you may have rights to access, correct, or delete certain personal information. You can also update many details directly in your account settings.
10. Contact Us
For privacy questions or requests, contact us at support@medsalesnetwork.global.